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How to Leverage Personalized Data for FAST and SVOD

Personalized data is critical to video content monetization, whether in a subscription-based environment or an ad-driven FAST channel. Coming at the topic from both angles, LaShawn McGhee, Co-Founder & CPO, Revry, and Rob Collins, Executive Director of Software Development, Starz, discuss the topic with Nadine Krefetz, Consultant, 现实的软件, 特约编辑,流媒体 在他们小组的这个剪辑中 流媒体连接2023.

克雷费兹问麦吉, “What happens when you want to have a lot of targeting on the personal data for your viewers based on what your tech stack looks like?”

McGhee says that due to the lack of industry standardization when it comes to data collection, each platform must find its own way of interpreting user data and finding out what works best. “You find creative ways to look at metrics and figure out what your common denominator is,” she says. “因为说实话, not everyone is giving you the same level of data, whether it's sessions or views or impressions or watch time. So therefore, you internally have to figure out what your metrics are going to be.” What’s most important, she argues, is what resonates most with your viewers. “We can tell what the users are doing whether the content is resonating or not,” she says. “So we are very much a content-focused medium when it comes to just making sure that things are resonating with people.”

Krefetz说, “The reason I'm bringing up personalized data is that it's often something that's used for advertising targeting.” To Collins, she says, “[Starz]  doesn’t have advertising. What [do] you use your data for in terms of your outreach?”

Collins says that Starz intensely focuses on viewer behavior and preferences, since Starz “lives or dies” by the quality and relevance of their programming. “所以最重要的是我们是否能吸引观众? 我们可以续订吗? 我们有新客户吗? 等等,”他说. “We try to capture all the 信息 about what a certain person will watch and what they're likely to watch. 这甚至会影响到编程决策. We've got a certain audience and here's what they respond to. 所以让我们试着深入研究这些. It's extraordinarily important to have that kind of thing. Since there's not a revenue source for advertising, can we get programming that people like?”

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